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  • BSI
    BS EN 60300-3-16:2008 Dependability management - Application guide. Guidelines for specification of maintenance support services
    Edition: 2009
    $435.35
    / user per year

Description of BS EN 60300-3-16:2008 2009

This part of IEC 60300 describes a framework for the specification of services related to the maintenance support of products, systems and equipment that are carried out during the operation and maintenance phase. The purpose of this standard is to outline, in a generic manner, the development of agreements for maintenance support services as well as guidelines for the management and monitoring of these agreements by both the company and the service provider.

This standard is intended for use by a wide range of suppliers, maintenance support organizations and users and can be applied to all items. For consistency in this standard, the user, operator and owner are referred to as the company and the organization or vendor providing the maintenance support service is called the service provider.

This standard is applicable to items, which include all types of products, equipment and systems (hardware and software). Most of these require a certain level of maintenance to ensure that their required functionality, dependability, capability, economic, safety and regulatory requirements are achieved.

NOTE For consistency, this standard will use the term “item” as defined in 3.1.4, except where the context requires otherwise.



Standard NumberBS EN 60300-3-16:2008
TitleDependability management - Application guide. Guidelines for specification of maintenance support services
StatusDefinitive
Publication Date2009-09-30
Identical National Standard OfEN 60300-3-16:2008, IEC 60300-3-16:2008, EN 61478:2001/A1:2003
DescriptorsLife cycle, Management, Service contracts, Quality assurance systems, Reliability, Repair, Maintenance, Life (durability), Consumer-supplier relations, Spare parts, Personnel, Contracts
ICS03.120.01 Quality in general, 03.100.40 Research and development
CommitteeDS/1
ISBN978 0 580 57729 1
PublisherBSI
Pages26

About BSI

BSI Group, also known as the British Standards Institution is the national standards body of the United Kingdom. BSI produces technical standards on a wide range of products and services and also supplies certification and standards-related services to businesses.
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