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Content Description

Commercial Restrooms Reinvented, 2024
CEU: 0.1 | CEU Code: KO-EN-172103-1125

Commercial restrooms are used in various settings, from office buildings to hospitals. This course discusses how commercial restroom design can meet the needs of all users through accessibility, universal design, and inclusive design. The public nature of restrooms requires excellent air quality, a trusted level of cleanliness, durability, and water conservation. The importance of fixtures with features including touchless technology, vandalism resistance, and water efficiency is also discussed.

Learning Objectives

  • Recall the trends in commercial restroom design.
  • Discover how restrooms can be designed for diverse users regardless of age, mobility, gender identity, or culture.
  • Summarize how ADA, inclusive design, or universal design can be incorporated into restrooms.
  • Describe various green building rating systems that may be applicable to commercial restroom design.
  • Discover how commercial restroom fixtures can be water efficient.

Faculty BIO

For the past 15 years, Dianne Orlina has worked closely with trade partners from contractors to distributors to the specification community. Having held roles in engineering, sales, and now marketing, Dianne has a unique perspective which enables her to communicate plumbing expertise in a way that is relevant to the audience: whether it is technical, price, feature, or design driven, she is able to pivot the conversation accordingly. As a marketing executive for the commercial channel, she works very closely with industry organizations and is focused on the creation and delivery of plumbing information through various presentation methods.


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