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  • BSI
    PAS 156:2015 Specification for the maintenance of financial services customer data
    Edition: 2015
    $196.34
    / user per year

Description of PAS 156:2015 2015

This PAS specifies requirements for maintaining financial services customer data.

It is for use by financial services organizations that hold and maintain customer information, such as banks, building societies, pension providers, insurance companies and investment management companies. It is also for use by third party administrators (TPAs) who manage customer information on behalf of any of these organizations.

More specifically, it covers:

  1. the minimum requirements for achieving and maintaining customer contact;

  2. primary and, where present, secondary data to be captured and maintained by financial services organizations;

  3. establishing contact with lost customers and beneficiaries;

  4. business history profiling including high-level details of any organizational changes, such as mergers and acquisitions, which may have affected the way in which customers contact the financial services organization. In addition, how the organization communicates or makes this information available to its customers;

  5. timeframes for any review and, if required, updating of customer contact data; and

  6. the organization’s data quality management (DQM) policy.

It does not cover:

  1. initial data capture and its accuracy;

  2. data and accuracy in respect of customers’ financial assets;

  3. technology used for data storage, data transformations and data transmissions;

  4. data protection;

  5. bankruptcy data;

  6. anti-money laundering (AML) requirements;

  7. bodies corporate; and

  8. financial services organizations that are authorized and regulated outside the UK.



Standard NumberPAS 156:2015
TitleSpecification for the maintenance of financial services customer data
StatusWithdrawn
Publication Date2015-01-31
Withdrawn Date2021-11-02
DescriptorsCredit institutions, Data, Information, Organizations, Financial institutions, Maintenance, Banks, Consumers, Finance
ICS03.060 Finances. Banking. Monetary systems. Insurance, 35.240.40 IT applications in banking
CommitteeZZ/3
ISBN978 0 580 86073 7
PublisherBSI
Pages24

About BSI

BSI Group, also known as the British Standards Institution is the national standards body of the United Kingdom. BSI produces technical standards on a wide range of products and services and also supplies certification and standards-related services to businesses.
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